Privacy Policy

1. LEGAL RESPONSIBILITY

This license agreement is a legal agreement between the user / subcriter and the company COACH ID - TEAM SPORTS MANAGEMENT with its head office at Rua Externato Paula Vicente nº10 r / c dir, 7860-108 Moura, Portugal, registered at the Commercial Registry Office of Moura, tax number 514674121 (hereinafter referred to as COACH ID). The use of the terms and conditions constitutes their acceptance and refers to all services provided by COACH ID, namely the Software subscription service (web / mobile), navigation on the websites www.coachidapp.com and www.coachidapp .com and the inscription in the coaching education developed by our company. Please read this agreement carefully before installing and using the Software. If you have any questions regarding the conditions or privacy policy, please contact us.

2. INFORMATION AND PERSONAL DATA

The information and personal data you provide to us applies to our DATA PROTECTION POLICY. By using the COACH ID Software and our websites you agree with the processing of information and declare true the data provided.

3. GRANT OF LICENSE

The Software license is valid for a subscriber and for the users who grant the user license. 'Subscriber' means the person / club / company responsible for acquiring (purchasing) the Software. 'User' means any person who has access, by himself or by the subscriber, to the use license. You may not modify or disable any licensing/ control features of the Software except those allowed. This agreement is valid for all types of subscription.

4. PLATFORMS

This agreement is valid for subscriptions made from the web and mobile platforms, more precisely the computer, tablet and smartphone. Throughout this agreement we standardize with the term 'Software' the technological tool. It should be noted that, although having very similar designs, the PC and tablet version are two distinct development processes, so even though they automatically share content, they may present slight differences in design and / or functionality.

5. EVALUATION AND REGISTRATION

The subscriber has the right to use the Software with no cost, only to evaluate its performance for a period of fifteen (15) days. After this period, not being acquired, the account will remain active but will not be possibility to edit new data. To remove these restrictions, the subscriber must acquire the permanent license from the Software itself in the 'profile' menu. You must test the Software on your system and fully evaluate its utility and functionality before making your purchase. This approach offers the full assurance that the Software will deliver the desired performance. By registering you agree that: 

  • You will not do anything that could harm COACH ID, namely to access an unauthorized area / account and its information;
  • You will immediately contact COACH ID if you become aware of any unauthorized use of your login data;
  • Will not evaluate and test system vulnerability and break down installed security;

6. PROPERTY AND COMMERCIAL USE

The ownership and copyrights of the Software are held by COACH ID. Your license confers no title or ownership of the Software and should not be construed as a sale of any rights to the Software beyond your regular use. Commercial use is permitted only to the administrators of the aforementioned company or to persons authorized by them for this purpose. Commercial use means any promotion of the Software, intended or intended primarily for commercial gain.

7. COPYRIGHT

The Software and all rights, including but not limited to the property rights set forth herein, are owned by COACH ID. The Software is licensed and not sold. You may copy or download content contained in the Software, created by you or the programmer, but you acknowledge that no title to the Software's intellectual property will be transferred to you. COACH ID is a registered trademark in Portugal, as well as his logo. It is therefore expressly prohibited and punishable by law in this country, the use / reproduction of the trademark and the logo.

8. DECOMPILATION

You agree not to attempt to decompile, modify, translate or disassemble the Software in whole or in part.

9. GUARANTEES AND REFUNDS

The trial period (15 days) works as guarantee. After the subscription of the Software, COACH ID will no longer be able to refund the amount spent by the subscriber, whether the subscription model is (monthly, annual or definitive). Still, the COACH ID team will do everything to solve their customers' problems and needs, which includes evolving Software updates and bug fixes that may exist.

10. TERMINATION OF SERVICE

The customer can at any time cancel the service (plan) in the Software itself - PROFILE menu. From that moment you can re-login in order to subscribe the Software again but until then all other actions will be unavailable. The same applies in case it is not possible, on the determined day, to charge the bank account indicated by the client. Note: In any case all data entered will remain active. The customer will not lose any information previously introduced.

11. PRICES AND METHODS OF PAYMENT

The prices indicated on the website (s) associated with COACH ID or at the time of the subscription in the Software itself already include fees. No additional fees will be charged. COACH ID reserves the right to modify the prices but, if this happens, the customer will always have prior access to this information. In order to process your request you must complete the steps indicated. Accepted payment methods are credit card and paypal. Credit cards are subject to verification and authorization from your bank. Invoices will be sent via email after charging.

12. PRIVACY POLICY AND DATA PROTECTION

Your privacy is important to COACH ID. We have developed this Privacy Policy to provide you with information about how we treat your personal information when you create an account, submit data, interact with our online services, access to www.coachidapp.com or other COACH ID websites that refer to this Privacy Policy. COACH ID implemented a Personal Data Protection System and Information Security System in order to ensure regulatory compliance and demonstration or disclosure of institutional responsibility for data protection and information security, implementing all technical and organizational measures necessary to comply with the special legal regime of the General Regulation on Data Protection, applicable from 25 May 2018. Personal information provided to COACH ID during registration is only used for internal control purposes. Except if expressly authorized by the subscriber / user, COACH ID will not disclose any personal information to third parties or use it for commercial and advertising purposes.

WHAT CATEGORIES OF DATA WE COLLECT

The categories or types of personal data of users that may be subject to processing are the following: name, date of birth, tax identification number, citizen's card or identity card number, contact details (street, no. , zip code, city, country, phone, mobile phone, e-mail), user name and password. In the case of subscribing the COACH ID Software, it may be necessary to associate your credit card data for subscription, but COACH ID will never have access to such data. If justified, it may also be necessary to collect the personal data of legal representatives.

HOW LONG DO WE GET YOUR PERSONAL DATA? The length of time during which personal data are stored varies according to the purpose for which the information is processed. Effectively, there are legal requirements that require us to retain the data for a minimum period of time. If there is no obstruction from the client / user, we will keep the personal data in our database and we may use it for commercial and disclosure purposes.

TO WHO CAN WE TRANSMIT YOUR DATA

COACH ID may disclose all necessary user information to private, judicial or governmental entities when it deems necessary or appropriate to investigate or solve possible problems or inquiries required by law.

WHERE WE KEEP YOUR DATA

COACH ID is responsible for archiving and protecting user data on a dedicated server (Google Cloud Platform) with technical maintenance for the company responsible for the technological development of the Software - Dev2grow, LDA without incurring any additional cost to the user.

RESPONSIBILITY OF THIRD PARTIES

On the website www.coachidapp.com may be included access links to other websites that are unrelated to us. COACH ID shall not be liable for the collection and processing of personal data made through these websites, nor assume any responsibility with respect to such websites, namely as to their accuracy, credibility and functionalities. We are not liable for damages resulting from viruses that may infect the user's computer or network by virtue of access to our website.

13. COOKIES

WHAT ARE COOKIES?

A cookie is a small text file that identifies your computer on our server but does not identify the individual user. Cookies are not used to collect personal information. We use cookies on our websites in order to determine the usefulness, interest and number of visitors to the website, allowing a faster and more efficient navigation, eliminating the need to repeatedly enter the same information. The use of cookies on the websites referred will always presuppose your prior consent.

HOW DOES IT WORK AND WHAT ARE THEY FOR?

Every time you visit a website for the first time, it stores information in your browser in text format. So the next time you access the website, the last archived search preferences are sent for the settings to be made automatically. In this way you can customize the user experience on each website you visit, avoiding that information, such as the language used for example, needs to be defined whenever you do your research.

HOW CAN YOU MANAGE YOUR COOKIES?

Different browsers offer different ways of managing the cookies implemented by the websites you browse. There is no standard way to remove cookies, and depending on which browser you use, there are several advanced ways to manage them. However, all browsers allow a general removal of cookies from your computer. Note, however, that by disabling cookies, you can prevent some web services from working properly, affecting, in part or in full, navigation on the website.

HOW THEY APPLY TO YOU?

We use cookies to check who you are in the login and comment areas if you register on the website. Because the website presents content in more than one language, cookies are also responsible for saving the language of your choice for future use. If you leave a comment on our website www.coachidapp.com in the tab 'Blog' you can choose to save your name and email address in cookies. These cookies will last one year. If you have an account and log in to www.coachidapp.com we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal information and is discarded when you close the browser. When you log in, some cookies will be configured to save your session information and your screen display choices. Login cookies last for one year. At the end of the session, the login cookies will be removed. Statistics cookies are important for website owners to understand how users navigate through content. The browser used by the user allows him to change the settings of the cookies, and can accept, reject or delete all saved information.

CONCLUSION

Your information and your trust are important to us. Cookies help make the websites useful and are used to customize and enhance your experience. We remind you that the user is always free to delete the stored information.

14. COMMUNICATION

By subscribing to one of our services, namely the Software / app or coaching education under the 'Academy', you agree that COACH ID can communicate with you via telephone, email or other means. If at any time you wish to cancel the communication that COACH ID establishes with you (mostly through a newsletter) you can follow the instructions contained in any email received from COACH ID or send a request for this purpose to info@coachidapp.com.

15. UPDATES TO TERMS AND CONDITIONS

These terms and conditions are subject to change without prior notice and we recommend that you read them periodically to ensure that you are in compliance with the conditions in course. Last updated 23/08/2018

Copyright © 2019
COACH ID - Team Sports Management
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